Chatbots are progressively turning out to be a part of our everyday life. These days, regardless of whether you utilize online shopping, internet banking, open a food delivery application, you're probably going to be welcomed by an eager help. Those bits of help are chatbots. Chatbots now dominate the digital world, particularly the field of mobile apps. A myriad number of businesses across industries are coordinating chatbots to mobile apps. This has prompted a dramatic surge in chatbot app development.
With the ever augmenting popularity of messaging and social media platforms, chatbots are now the focal point of business messaging. The study suggests that, by 2020, more than 80% of businesses are relied upon to have chatbots implemented.
The first question comes in your mind is "Does my business require a chatbot?"
Well, the appropriate answer is, "Yea, most probably."
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